概要

To contribute towards the development and growth of dynamic organization where opportunities to grow professionally are ample where I can utilize my knowledge and skills effectively.

工作经历

公司标识
Branch Operations Manager
United Bank Limited (UBL)
Nov 2023 - 代表 | Haveli Lakha, Pakistan

Working at UBL as Branch Operations Manager OG-II from 02nd November, 2023 to Date
Main tasks and responsibilities are as under;   

Managing the whole branch. 
Managing the whole branch staff, so that each one performs its assigned job. 
Responsible to stream line the work of the branch.  
Reduce the turn over time of the customer. 
Implement the all HO polices. 
Responsible for all the maintenance of the branch internal accounts.  
Responsible for the making the branch safe from the criminal activities. 
Managing the customers complain about the overall service of the bank employees and making sure that they in future they get the best service. 
Selling the bank products. 
To complete all the assignments given time to time. 
Compliance of audit observation. 
Rectification of compliance issues. 
Top 100 deposit customer’s KYC updation. 

公司标识
Operation Officer
UNITED BANK LIMITED
Feb 2023 - Nov 2023 | Depal Pur, Pakistan


Account Opening
CIF Amendment
Dormant to Active
Maintenance of AO shadow files
WIZ cards (issuance of cards, balancing of inventory)
COD/TDR
Cash Over Counter Payments (COC)
Inward clearing Outward clearing
Maintenance of I/W, O/W, IBCA return registers
Issuance of SOA and maintenance of SOA customer requests
Ordering/Delivering cheque books

公司标识
Customer Services Representative
United Bank Limited (UBL)
Aug 2015 - Feb 2023 | Haveli Lakha, Pakistan


Account Opening
CIF Amendment
Dormant to Active 
Maintenance of AO shadow files
WIZ cards (issuance of cards, balancing of inventory)
COD/TDR
Cash Over Counter Payments (COC)
Inward clearing and Outward clearing
Maintenance of I/W, O/W, IBCA return registers
Issuance of SOA and maintenance of SOA customer requests
Ordering/Delivering cheque books

公司标识
Internee
United Bank Limited (UBL)
Jul 2013 - Aug 2013 | Depal Pur, Pakistan

Internee

学历

University of the Punjab
硕士, , B. Com Hons‎
Finance
所占比重 75%
2014
GOVERNMENT COMMERCE COLLEGE DEPALPUR
中级/A级, , D. Com.‎
所占比重 76%
2010
Govt. High School No.1 Basirpur, Okara.
大学入学/0级, , Matriculation in Science‎
Science
2008

技能

熟练 Bank Management
熟练 Branch Administration
熟练 Branch Operations Management
熟练 Complaint Management
熟练 Customer Serivce Skills
熟练 Customer Service Management
熟练 Good Writing Skills
熟练 Handling Assignments
熟练 Legal Documents Management
熟练 Microsoft Outlook
熟练 MS Excel
熟练 Oracle Symble
中级 Peachtree Command
熟练 Record Keeping
熟练 Strong Interpersonal Skills
熟练 Team Co-ordination

语言

熟练 旁遮普语
熟练 英语
熟练 乌尔都语